Practicing Feedforward
Almost every serious organization uses some form of feedback to evaluate the performance of their top leadership team. This usually works best in a 360 type environment where the person receives feedback from superiors, peers and subordinates as well. The concept of feedforward was developed by Marshall Goldsmith in his best seller What Got You […]
Crisis Management
Every individual and organization at some point in time will face a crisis and the way they respond will determine if the situation potentially becomes fatal or they experience a complete and total recovery. I have learned a lot from personal experience on this subject over the years and probably the most important lesson is […]
Six Ways To Make Emotional Deposits
We are all familiar with the metaphor of making emotional deposits and taking withdrawals from another person both personally and professionally. When you end up taking more than you give to another person you end up with a negative balance and believe me there are serious fees and late charges involved. Stephen Covey in his […]
Promises We Make
This is the fifth in a series of ten posts on promises we should be willing to make to the people that matter the most in our lives. A promise goes beyond a mere commitment to do something it carries the clear expectation that we are going to pay the price to do what we […]
What’s Next?
This phrase became the mantra on the award winning series The West Wing. After every serious issue that had to be dealt with not matter how long the conversation or difficult the task the president would always ask what’s next? That is a very good question that all of us have to answer each and […]